Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
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All content appearing on this Web site as well as noted product designs are the property of:
The Ark Workshop
9251 E. 350 S.
Lafayette, IN 47905
Copyright © 1992-2023 The Ark Workshop. All rights reserved.As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) you include the ark workshop name, (2) the link www.arkworkshop.com, and (3) the document is used for informational purposes only. It's best to contact us at the.arkworkshop@gmail.com to get permission to copy written material on the site. Written permission by The Ark Workshop may sometimes be required. Copying product and design is prohibited and is also enforced.
- Trademarks
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All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Ark Workshop. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Ark Workshop or any third party, except as expressly granted herein.
- Use Of Site
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This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Ark Workshop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Ark Workshop believes that customer conduct violates applicable law or is harmful to the interests of The Ark Workshop and its subsidiaries.
- Privacy Policy
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The Ark Workshop use of personal information that you may submit to The Ark Workshop through this Web site is governed by the The Ark Workshop Privacy Policy and your information will NEVER be shared to any third party. Information shared is only to help you more easily utilize our website on future visits.
- Shipping & Delivery
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At this time, The Ark Workshop ships merchandise only to locations within the continental United States. All shipping charges are determined by the carrier and we do not add extra for boxing or handling. The rate being charged will be the rate we will have to pay to get it to you. Rates are determined by box size, box weight, and your zip code. The checkout system will bundle all items ordered and then calculate the lowest rate available based on your location. We generally ship FEDEX or USPS because these carriers seem to offer the lowest rates for our type of product. West coast rates are usually higher than other states. Smaller items (bluebird houses, bat houses, etc) will generally arrive within 2 weeks. Larger items (cat houses, martin houses, etc.) will usually arrive within 3 weeks. Turnaround times are stated within each listing and sometimes change during peak buying seasons. All packages are insured for possible damages incurred while in transit. Once tracking indicates that a package has been delivered, the risk of loss and title for all merchandise ordered passes onto you the buyer. We do not require a signature for delivery. Customers may request that when they order. We will contact you (by email) after your purchase and we will summarize your order and provide a projected date of delivery. We will also contact you after your package is shipped and provide a delivery date as well as tracking information.
NO CANCELLATIONS: Due to the limited number of order openings each year, we can only work on a certain number of projects. Therefore, when an order gets placed it has reserved that specific shop time over another order. Our turnaround time is dictated by the number of projects we have scheduled. Sometimes, customers do not want to wait the turnaround time and forgo ordering. Each workshop time slot is valuable and when a customer orders, they are basically reserving that time over someome else. Also, many of the items we make are customized ... meaning that customers select certain options and tailor their houses to their particular needs. It is also, for that reason, that there are no cancellations. A customized project cannot simply be returned to inventory. To resell the item, we would have to rely on another customer ordering the same, exact customizations. Therefore, NO CANCELLATIONS as well as NO RETURNS for the same reason. Once an order is placed, materials are purchased to do the project. There is also much administrative TIME (emails, phone calls, etc.) that is involved in each transaction. Time and materials are already committed, early on, once an order is placed. Therefore, no cancellations are accepted. A customer can resell their item on selling platforms, give the item as a gift to friends or family, hold onto the item for use later, or donate item to a local pet agency as a charitable tax deduction.
- International
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At this time, The Ark Workshop ships merchandise only to locations within the continental United States. All shipping charges are determined by the carrier and we do not add extra for boxing or handling. The rate being charged will be the rate we will have to pay to get it to you. Rates are determined by box size, box weight, and your zip code. The checkout system will bundle all items ordered and then calculate the lowest rate available based on your location. We generally ship FEDEX or USPS because these carriers seem to offer the lowest rates for our type of product. West coast rates are usually higher than other states. Smaller items (bluebird houses, bat houses, etc) will generally arrive within 2 weeks. Larger items (cat houses, martin houses, etc.) will usually arrive within 3 weeks. Turnaround times are stated within each listing and sometimes change during peak buying seasons. All packages are insured for possible damages incurred while in transit. Once tracking indicates that a package has been delivered, the risk of loss and title for all merchandise ordered passes onto you the buyer. We do not require a signature for delivery. Customers may request that when they order. We will contact you (by email) after your purchase and we will summarize your order and provide a projected date of delivery. We will also contact you after your package is shipped and provide a delivery date as well as tracking information.
- Sales Tax
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The Ark Workshop charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Warranties
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The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Ark Workshop makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Ark Workshop SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Ark Workshop BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Ark Workshop.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Ark Workshop is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Ark Workshop.
The inclusion of material on this server does not imply any endorsement by The Ark Workshop, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Ark Workshop tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. - Return Policy
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You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). The Ark Workshop reserves the right to change its payment procedures at any time without prior notice to you. If there are any problems or damages with the items that you have received, please contact us and we will be happy to help. All shipments are insured through our shipping carrier. Please make returns within 14 days of receipt. Buyer pays for return shipping and, if a credit is to be issued, it will be for product price only. Shipping charges are not refunded. If items were damaged in shipping, please let us know and we will make arrangements for the item to be picked up and new product shipped. We will make arrangements with the carrier and keep you updated along the way. There will be no addittional costs to you.....of course.
- Store Hours
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Customer service is available as defined on the Contact Us page of this Web site.